How to catch up on payments you’ve missed

You can make one-off, or regular automatic payments directly to our bank account - make sure you add your MTF Finance account number or registration number of your vehicle in the reference fields:

Bank: BNZ

Account name: MTF Collection Trust

Account number: 02-0900-0600650-00

Reference: [your MTF Finance account number]

You can contact us to arrange a change to your direct debit payments.

Getting in touch

Before getting in touch, there’s a couple of things you can do:

  1. Check what government support is available to you.
  2. Have a chat with your employer to see what the plan is.
  3. Build a budget with the free MoneyTalks service.
  4. Log in to your MTF Finance customer account. Here you can check your payment status, then use the contact details shown to discuss your account with the office or vehicle dealer that you got your loan from.

If you’re unable to get through to your MTF Finance loan provider, either email [email protected] or complete the online contact form.

Last updated 11/05/2020