With the escalation of the alert level, our local teams will be busy working from home. If you need to get in touch, please email in the first instance. Our online system can also answer a lot of questions. You can log into your account through our website: https://my.mtf.co.nz/login

How to get help

  1. Get informed about the government support available by visiting https://covid19.govt.nz/government-actio…/financial-support/
  2. Have a chat with your employer to see what the plan is.
  3. Contact the office or vehicle dealer that signed up your loan to discuss your situation and options.
  4. Build a budget with the free MoneyTalks service.

Our main Customer support team is open for assistance, so please email us at info@mtf.co.nz or use the form below. Due to large email and call volumes, we expect to answer your query within 2 business days. Thanks for your patience and understanding during this busy time.

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